SMS/Texting/ChatBots Archives - Bizovation https://bizovationllc.com/category/sms-texting-chatbots/ Bizovation,LLC Sun, 29 Jan 2023 11:11:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 Why Should You Use SMS In Your Business! https://bizovationllc.com/why-should-you-use-sms-in-your-business/ Sun, 28 Aug 2022 15:58:00 +0000 https://bizovationllc.com/?p=869 People are becoming more accustomed to chatbots thanks to virtual assistants such as Siri, Google Assistant, Alexa, or Cortana. In some situations, they even prefer them to actual people. Recently, AI word recognition algorithms have made incredible strides. This has opened the door for machines to take the job of human sales and customer support Continue Reading...

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People are becoming more accustomed to chatbots thanks to virtual assistants such as Siri, Google Assistant, Alexa, or Cortana. In some situations, they even prefer them to actual people. Recently, AI word recognition algorithms have made incredible strides. This has opened the door for machines to take the job of human sales and customer support representatives.

Many businesses are already adopting chatbots to deal with frequent customer inquiries. Chatbots provide instant responses at any moment to decrease workload and give customers a quicker response. In addition, users can train chatbots to offer predetermined answers to frequently requested queries. They can also forward inquiries that are too complex for a human operator.

In other words, you cut down on customer service time. In addition, you lighten the burden, freeing the agents to handle issues requiring a more personal response.

For a great solution see our platform for Texting with your clients/ Customers

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